Customer Feedback
At NorthWest Performance we love hearing about our customers experiences, thoughts and suggestions. ALL customer feedback is read/studied as a tool to further improve your future experiences with us.
"+1 for my buddy Ian on the install.
My new parts:
EBC slotted and dimpled front & rear rotors
Hawk HP+ pads
Stoptech SS lines
Motul DOT4 brake fluid
I'm already happy with the results. Driving home there was a Bull Valley cop Roll Eyes who had someone pulled over and the stop light turned yellow and I had a ways to go still. Hit the brakes and stopped fast, hard, and too early Shocked
Thanks Again!!!"
Ian C.
Woodstock/Chicago, IL
07 Subaru WRX
"Ian did some fluid swaps on my car, going into it i wasn't all too thrilled with bleeding brakes or flushing coolant myself. Im glad i went with Ian at Northwest Performance, not only did i get to learn and watch but he could have done everything with his eyes closed!
New Coolant
Brake Fluid
Rear-Diff Fluid
Front Diff/Tranmission
Couldn't be any happier. "
"The transmission only feels better every day i get into the car Cheesy, once the new oil starts getting into the synchros Wow..."
Zach S.
Loves Park, IL
05 Subaru WRX STi
"So I just got my car back today from Ian @ Northwest Performance. He installed my perrin exhaust, helix up and down pipe, along with my tein h tech springs, along with a tune. I couldnt be happier with the results. The car sounds/ runs great. I noticed a big difference especially in the 3000rpm range, and the car rides great. I couldn't have been happier with the quality of service that Ian gave me, I am a 150% happy customer from the service that I recieved. My wheels are due for delivery tommorow morning. I will be sure to keep you posted with some pics when I get around to washing and waxing the car with the new wheels."
"The car is amazing...I couldnt be happier with everything and how it turned out. Ian did a great job and gave great service. This morning I just slapped on the new wheels too, looks great, Ill post pics up soon."
Phillip S.
IL
05 Subaru WRX
"Great!!! I had Ian do my trans/diff fluid change to the royale purple. I am very happy. shifts are much smoother, and less likely to grind between 1-2 or 3-4. And it was nice to have someone that knows what they are doing, honest, and truthfull. after I picked up the car Ian continued to tell me that the fuild came out clean as it could for a car with 60k. and that it looked like it wasn't beat on to bad. Nice plus for me. lol since I picked my car up used, and from a not so reputable dealership in schaumburg."
Devin S.
McHenry, IL
04 Subaru WRX
"Ian is the man. It was totally worth the trip. The car feels like i just drove it off the lot! This was one job that i knew had to be done right from talking to other subaru guys. AND IT SURE WAS. I didn't even realize how bad the clutch was until I hit it on the on ramp on the drive home and felt ALL the power for once with no slipping!!!
THANKS AGAIN IAN!"
Nathan R.
Streator, IL(2.5hr drive each way)
02 Subaru WRX
"I just wanted to say thanks again Ian. Great job on the Baja. It's like having a new car again!"
Tom W.
Rockford, IL
04 Subaru Baja
"I have always had great service too. glad to read another happy customer. When it comes to regular service Ian is my choice."
Devin S.
McHenry, IL
04 Subaru WRX
"Took the wagon over to NWP/Ian today for my 30k service. Napletons wanted almost 900 dollars for this service, which would have used just the normal fluids. Ian did an oil change, diff fluid change with royal purple, trans fluid change with royal purple, brake fluid change with dot 4 fluid, changed the air filter, cleaned the maf sensor and throttle body, and checked out my brakes and shocks for me.
The drive home was nice. Car shift very smooth now.
I will definitely be taking my car to him again for future services."
Greg C.
Loves Park, IL
05 Subaru WRX Wagon
"Thanks again for the clutch/flywheel install.
FYI- I didn't kill it at all on the rest of the way home!"
Elyse E.
Aurora, IL
05 Subaru WRX STi
"Ian and I have been communicating via email for awhile and he has been extremely helpful. I finally made it out to his place of business this weekend. Even though it was not the car I wanted to have work done on (wife's van) he was very knowledgable and explained each aspect of the brake job. I understand now why his customers keep growing. I hope to get work done on then car that I want in the future its just too bad he is far away. But its worth the drive now.
Thanks Ian
Another satisfied customer!"
Mike A.
Park Ridge, IL
00 Chrysler Town&Country
02 Subaru WRX
03 Hyundai Tiburon GT
71 Olds Cutlass Conv.
"One of the goals of this site was to attract members and vendors that help the local subbie community. Ian is doing just that. You do great work, have a nice shop,and ITS CLEAN and ORGANIZED!"
Ben N.
www.815subarus.com /site owner
Rockford, IL
06 WRB WRX 2.5T
"Im very satisfied, glad to have a guy like you in the area"!
Eric W.
Wauconda, IL
02 WRB WRX 2.0T

"Big Shout out to Ian for helping me do my clutch. This is something I definitely didn't want to do laying on my garage floor.
-I would definitely bring my cars to Ian for any work if need be.
-It is a clean shop
-A+ for workmanship"
Ben N. (815subarus.com site owner)
Rockford, IL
06 Subaru WRX